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• All orders are shipped from New Mexico, USA.
• Spend over $35 (before tax) in a single order to get free shipping within the US.
• If your order is time sensitive, please purchase expedited shipping.
• For high-value orders, purchasing shipping insurance is strongly recommended.
• Orders cannot be cancelled once placed.
• I will begin processing your order after it is placed, and I ship in the order they are received and provide a tracking number. This usually takes 1–3 days (excluding Sundays, certain holidays, and shipping time). I kindly ask for your patience as this handling period may vary, for example, if I have a high volume of orders.
• From packing to USPS sealing the package, attaching the shipping label with your address, and picking it up, I record the entire process. This video is for internal documentation and for handling potential disputes only.
• It’s your responsibility to make sure that your postal address details are accurate. I won’t be responsible for any incorrect or failed delivery caused by inaccurate or incomplete address information provided by you. I reserve the right to require you to pay further postage fees for the return and re-send of the goods.
• I’m not responsible or liable for any damage during shipping, any lost or misdelivered packages, or theft after delivery. For any issues, please contact the carrier directly to file a claim.
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By using this online store, you agree to these terms and conditions and the privacy policy. If you do not agree with any of the terms, please do not make purchases through xueyinstudio.
